Maintenance
HOA Emergency Maintenance Hotline
Phone: (805) 488-3304 x 2
The HOA Emergency Maintenance Hotline is available 24 hours per day. This is for Surfside 1 HOA maintenance issues or emergencies only, for example:
plumbing leaks
toilet overflowing
a landscape sprinkler head broken & spouting water
entrance/exit gate not working... etc.
But if it's something simple, like your toilet running constantly or your garbage disposal isn't working properly, these are owner issues, so please call your own plumber or landlord.
If in doubt, feel free to call the hotline, and they will direct you.
If you have an HOA related maintenance issue or emergency, please call the Surfside I HOA HOTLINE at 805-488-3304 x 2. You will first hear a short message and then a live person will answer 24/7. If it is an emergency, you should have a return call within 10-15 minutes (or less!) or within 24 hours if it is a non-emergency. Please remember that this number is ONLY for HOA MAINTENANCE issues or emergencies.
If you aren't sure if it's HOA related or not, please call the HOTLINE first to let them determine whose responsibility it could be.
Other HOA Maintenance Items
For any other HOA maintenance items, please contact the office via phone or email.