Maintenance
HOA Emergency Maintenance Hotline
Phone: (805) 488-3304 x 2
The HOA Emergency Maintenance Hotline is available 24 hours per day. This is for Surfside 1 HOA maintenance issues or emergencies only, for example:
plumbing leaks
toilet overflowing
a landscape sprinkler head broken & spouting water
entrance/exit gate not working... etc.
But if it's something simple, like your toilet running constantly or your garbage disposal isn't working properly, these are owner issues, so please call your own plumber or landlord.
If in doubt, feel free to call the hotline, and they will direct you.
If you have an HOA related maintenance issue or emergency, please call the Surfside I HOA HOTLINE at 805-488-3304 x 2. You will first hear a short message and then a live person will answer 24/7. If it is an emergency, you should have a return call within 10-15 minutes (or less!) or within 24 hours if it is a non-emergency. Please remember that this number is ONLY for HOA MAINTENANCE issues or emergencies.
If you aren't sure if it's HOA related or not, please call the HOTLINE first to let them determine whose responsibility it could be.
Balcony Maintenance
Owners are responsible for maintaining their balconies.
We have listed two decking contractors below that we are HIGHLY RECOMMENDING that you call for balcony maintance and repair. If you choose to use another licensed/insured contractor, please notify the office so that we can explain the procedure to them. Balcony repairs are the responsibility of the owner and the contractors will provide an estimate when they inspect your balcony. This work does require a building permit from the city of Port Hueneme.
Once you have called and scheduled this project with the contractor, please complete the Architectural Modification Request form and return it to the office. Once your balcony(s) have been completed, please provide the office with a copy of the invoice so that this can be included in your file. Please review the Balcony Maintenance Requirements below for information about how to care for your balconies once the work is done.
GenHawk Construction | 805-639-8930
Monreal Construction | 805-217-2964
Balcony maintenance requirements:
The following balcony maintenance rules/requirements were approved at the January 16, 2017 board meeting to define in detail what maintenance is required by the owners for their own balconies and patios. This maintenance is required to keep repair and replacement costs to a minimum:
Report any issues or concerns with your balcony to the office immediately. Issues may include, ‘soft’ spots, leaks, corrosion, bubbles, cracks etc.
Plants/planters cannot be placed directly on the wood deck surface. Do not over water plants.
Approved storage bins cannot sit directly on deck. air must be allowed to flow under all solid surfaces. this promotes drying.
Balcony must be kept clean and free of debris, including drains. use only mild detergents and control any runoff.
Outdoor deck coatings must be applied a minimum of every 3 years or as directed by the coating manufacturer. Deck surfaces to be coated shall include any exposed flashing. Approved exterior waterproofing manufacturers include super deck, pacific polymers, tufflex, carlisle or any of equal quality. Follow all manufacturer’s recommendations. The office has a list of contractors who perform deck waterproofing. Notify the office in writing when this has been done.
No carpeting or tile is allowed on the deck surface. All decks currently having tile on them are the sole responsibility of the owner. Any decks currently having carpeting on them must remove carpeting immediately.
Nothing is allowed to be placed on balcony railings.
All decks shall slope positively to drain away from buildings.
When replacing sliding doors install new door pans on upper floor doors.
Dryer Vent Cleaning
Have you scheduled your annual dryer vent cleaning?
As has been stated in previous newsletters, it is required that all dryer vents be cleaned annually for safety reasons (less often if your condo is a 2nd home). If you have not yet scheduled this to be done in the last year or more, please take care of it at your earliest convenience. We have even found bird nests in these vents, so they do need to be checked out!
Eric at 101 Lint Busters does a great job (805-551-2226), but you can call any service provider of your choice.
ACE Duraflo Plumbing
In most cases, its owner responsibility to complete minor plumbing repairs.
If you need to shut off the main line, it will affect your neighbors.
Please make sure you notify everyone directly next to/above/below you at least 24 hours in advance for non-emergency repairs!
Owner responsible if instructions not followed.
For those owners who purchased after 2003, you may not know that the ACE Duraflo company was used in 2003 to repair the pin hole leaks in our water source lines inside of each condo. They informed us at that time that in order to preserve the epoxy lining work that was done to the pipes, the owners are required to maintain the water temperature on their hot water tanks at 125 degrees or less. Additionally, the pipes MUST NOT BE SOLDERED or this will melt the internal lining on the pipes that was part of the Duraflo work done in 2003 to coat the inside of the walls of the source lines. This work was guaranteed for 10 years but can last up to 50-75 years if proper care is taken. Please help us maintain the work done on our lines by ACE Duraflo by verifying that the temperature setting on your water heater is set NO HIGHER THAN 125 degrees. If you have any work done on your interior water source lines, please make sure your plumber uses an alternative solution to soldering. Donlon Plumbing is trained to work with the Ace Duraflo lining so please call them unless you confirm that any other plumber you contact knows how to work with lines that have been treated with this same process. If you have a tenant in your condo, please confirm with them about the temperature setting on your hot water tank. Please contact the office if you have any questions.
As the owner, you are responsible for following these instructions or you may be held responsible for any repairs to the lines. An official email will go out besides this newsletter requiring all owners to respond that they understand their responsibility with these plumbing lines. Thank you for your support on this important matter so that we can hopefully make this work last for many more years!
Winter Weather Preventative Maintenance
The Surfside 1 maintenance team would like to remind all residents to take the following steps to prepare for winter weather:
Clean out 2nd & 3rd floor balcony deck drains / gutters.
Clean out dryer vents (more information here).
Clean window & slider tracks, make sure weep holes are clear & drain properly.
Inspect caulking surrounding your windows and sliders for signs of cracking or failure.
If you do see degradation, two steps will help prevent issues:
Remove any failing caulk.
Replace removed caulk with Sika Flex 295 Marine Grade sealant (white please).
This product is recommended due to location and exposure to sand and sea.
It is available for purchase at home improvement stores.
Taking these steps now will help prevent leaks in your unit and neighboring units.
Other HOA Maintenance Items
For any other HOA maintenance items, please contact the office via phone or email.